Scientific Service Manager H/F - Walloon Brabant - 38H (regio Waals-Brabant)

Een CV en motivatiebrief zijn noodzakelijk om voor deze advertentie te solliciteren  

Bedrijfsomschrijving

Sodexo Belgium is a subsidiary of the international Sodexo Group. The company counts 4.000 employees in Belgium. Within Sodexo you have a business unit, called Lab Services. This division is delivering service solutions on all kind of laboratorium equipments. They take care of maintenance, validation and repair of the lab equipments.

Functieomschrijving

As a Scientific Service Manager, you will manage the overall delivery of a part of our Scientific Services on site. (Turnover : 4.5M€ - 50 people).

Taken

You will:

  • Be responsible for ensuring the operational delivery of a part of our Scientific Services to our client and you will assist in developing the reputation of Sodexo
  • Direct all activities of your on-site teams including the overall delivery of repairs, maintenance and qualification to laboratory instruments such as freezers, HVAC system, centrifuges, spectrophotometry
  • Manage your team of technicians and planning coordinators on a daily basis
  • Manage and control the services to the agreed specification and to the agreed performance, qualitative and financial targets
  • Manage a lot of customer relationships in order to maintain and develop long term partnerships and growth
  • Operational and concrete support to teams - synthesis to make for client, solution to find in planning issues, ...
  • Resolve operational and commercial issues
  • Ensure the team performs to the agreed service level 
  • Report on various KPI's towards the client or the Sodexo on-site management
  • Ensure cost effective decisions are made
  • Be accountable for the budget management
  • Support your managers to identify opportunities for organic growth, new business and innovation
  • Manage and coach the teams against the service level agreements
  • Continuously keep up to date with all product knowledge and innovation

Profiel

  • Master's degree or equivalent by experience (ideally scientific or technical orientation)
  • Analytical mind, solution and result oriented, risk & opportunity mindset
  • Strong communication and managerial skills
  • Maintenance & qualification of pharmaceutical equipment's knowledge
  • Proven experience in leading and managing a team - lead by example
  • Hands on profile - open to make outputs
  • Excellent command of French and good command of English
  • Experience in working in a highly regulated environment; GMP area rules known
  • Scientific knowledge or high interest in scientific matters
  • Excellent relationship management abilities at all levels

Wij bieden

  • A challenging position in a dynamic and healthy organization that emphasizes your development and learning process
  • A full-time and varied position with a flexible schedule
  • An opportunity to grow 
  • A pleasant working environment and a highly motivated team
  • An attractive salary with extralegal benefits

Interesse?

If this job is a real challenge to you, don't hesitate to send your CV and cover letter to: Sodexo Belgium Mercedes Libert - HR Business Partner. E-mail: jobcenter_wal.be@sodexo.com