Technical Operations Manager Scientific Services - Walloon Brabant - 38H (regio Waals-Brabant)

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Bedrijfsomschrijving

Sodexo Belgium is a subsidiary of the international Sodexo Group. The company counts 4.600 employees in Belgium. Within Sodexo you have a business unit, called Lab Services. This division is delivering service solutions on all kind of laboratorium equipments. They take care of maintenance, validation and repair of the lab equipments.

Functieomschrijving

As a Technical Operations Manager, you will manage the overall delivery of a part of our Scientific Services on site. You will:

  • Be responsible for ensuring the operational delivery of a part of our Scientific Services to our client and you will assist in developing the reputation of Sodexo.
  • Direct all activities of your on-site teams including the overall delivery of repairs, maintenance and qualification to laboratory instruments such as HPLC, FPLC, Automation, PCR and centrifuges.
  • Manage your team of technicians and planning coordinators on a daily basis
  • Manage and control the services to the agreed specification and to the agreed performance, qualitative and financial targets.
  • Manage customer relationships in order to maintain and develop long term partnerships and growth.
  • Resolve operational and commercial issues
  • Ensure the team performs to the agreed service level
  • Report on various KPI's towards the client or the Sodexo on-site management
  • Ensure cost effective decisions are made
  • Be accountable for the budget management
  • Support your managers to identify opportunities for organic growth, new business and innovation
  • Manage and coach the teams against the service level agreements
  • Continuously keep up to date with all product knowledge and innovation

 

Profiel

  • Master's degree or equivalent by experience (ideally scientific or technical orientation)
  • Proven experience in leading and managing a team
  • Excellent command of French and good command of English
  • Strong communication and managerial skills
  • Excellent relationship management abilities at all levels
  • Experience in working in a highly regulated environment; a first experience in the pharma sector is an asset
  • Scientific knowledge or high interest in scientific matters
  • Able to demonstrate flexibility, open-mindedness,
  • Solution and result oriented

Wij bieden

  • A challenging position in a dynamic and healthy organization that emphasizes your development and learning process
  • A full-time and varied position with a flexible schedule
  • An opportunity to grow
  • A pleasant working environment and a highly

Interesse?

If this job is a real challenge to you, don't hesitate to send your CV and cover letter to: Sodexo Belgium Mercédès Libert - HR Business Partner Jobcenter. E-mail: jobcenter_wal.be@sodexo.com